NEW DELHI, India -- The Resolve Guru is the brain child of 2 partners Mr. Pratyush Singh and Mr. Himanshu Singhal who set it upon themselves to initiate a startup that would look into consumer grievances and help such people get justice in a monetary way or legal way or both.
The Resolve Guru was previously known as YourKamman and the organization started operations in September 2014 and since then it has handled over 500 cases relating to consumer shopping complaints, real estate complaints, medical complaints, insurance company complaints and more.
Recently Mr. Pranay Gupta contacted the company with his complaint against leading low cost airline company SpiceJet. Mr. Pranay Gupta booked an air ticket for his father during one of the air ticket sale earlier in the year. Just 2 days before the flight date SpiceJet canceled the ticket citing ‘Operational Reason’ as an excuse. The airliner said the customer can take a full refund or they would be able to adjust the ticket holder in another flight with odd and inconvenient flight time.
The team of The Resolve Guru has sent a strongly drafted email to the company officials and till the time of going to the press the company has not received any response from SpiceJet.
Speaking to the media Mr. Himanshu Singhal said, “The Resolve Guru is a team that is fully committed to helping consumers take the fight up against cheating companies. When a consumer registers his/her complaint with us our team will contact the company and update them of the complaint against their service or product. If needed we will also take the legal route and file a complaint in the consumer court against the company. We have energetic and motivated lawyers on our team who will pursue every case we take with authority and ensure that the company compensates the consumer adequately.”
The Resolve Guru on its FaceBook page has asked other people with similar grievances against SpiceJet to come up and take the flight against the airliner so that all consumers who have been left high and dry by the company can receive full compensation and a case of mental harassment & monetary loss be filed against the company.
About The Resolve Guru
We make sure that your complaints against deficient service or faulty product is taken seriously by brands and companies. The Resolve Guru is a one-stop solution to all of your grievances against any brand, product or service. We provide the quickest and most hassle free solutions to consumer related problems.
Website - http://theresolveguru.com
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