CENTRAL, Singapore -- Press Release

Epson partners with Lucep and Lifesize to showcase the future of business technology

Lucep invited to Solution & Technology Convention 2014 to demonstrate their Smart Queue Management System

November 23rd 2014, Singapore - Lucep pte ltd a Singapore based technology company joined with Epson and Lifesize at the Epson Solution & Technology Convention 2014, to introduce local businesses to what new technology is available from these three prestigious brands. The event focuses on enhancements that increase productivity, save costs, and enhance collaboration.

Lucep was on hand to demonstrate their Smart Queue Management System, VirtuaQ. The system is part of the company's suite of customer experience management tools that help businesses learn more about their customers. The queue management system was showcased alongside Epson’s TM-T88V-DT new intelligent printer as part of an exhibition of customer service to help illustrate to businesses how to improve their own customer service centers. Lucep has been actively working with Epson on ensuring that their queue management system works seamlessly with Epson products.

Christopher Lim, Vice President of Enterprise Solutions, of Lucep said “Events such as this are important for showing our customers that Lucep and our partners are always looking for ways to provide better value to their businesses. Improving technology is about improving productivity and that should be a main goal for all businesses.”

Lucep’s queue management system makes use of several of Epson’s innovative products. Firstly, Epson’s brand new range of intelligent printers which has the ability to load the queue management system directly onto the computer within the printer and manage the system from there. Reducing the hardware costs associated with running a smart queue system.

The queue system kiosk was being projected onto a wall using Epson’s EB-595Wi (the world's first 3LCD finger-touch interactive projector) allowing the visitors to interact with it. VirtuaQ, plugs directly into Epson’s barcode and ID scanner allowing for an experience that is shorter and easier for the customer. The smart queue system lets businesses manage their queues in an effortless manner.

Mr Lim says “It is this melding of software and hardware that makes Lucep such an exciting product. Our relationship with partners like Epson allows us to keep providing greater innovations to our clients, being software based we have the ability to adapt to the latest technology in the market.

Lucep has among its roster of clients many blue chip companies such as Citigroup, CBRE, Raffles Medical Group and Parkway Shenton.

You can find out more information on VirtuaQ and Lucep at www.lucep.com (http://www.lucep.com/virtuaq) or call their hotline at +65 9661 5034

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About Lucep

Lucep Pte Ltd is a two year old Singaporean startup that focuses on customer experience management. Their suite of solutions are designed to ensure that companies and businesses are providing the best possible experience for their customers. The company also utilizes the Big Data that is generated from their systems to help companies understand where they can enhance customer experience.


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Zal Dastur