MUMBAI, India -- Hexaware achieves another milestone

On April 22nd, 2014, Hexaware Technology completed another milestone in its journey, when it got itself reassessed at a level 5 of the Capability Maturity Model Integration (CMMI), using the multi-model approach for Development and Services version 1.3. CMMI is a process improvement training and appraisal program that guides organizations in software and systems development, acquisition, and service delivery to generate high-maturity, high-performance cultures. The two centers that were part of the process were the India center and the Mexico center and included Software development, maintenance, testing, infrastructure and production support as the ambit of reassessment. A High Maturity Lead Appraiser, following a strict but exhaustive approach of SCAMPI-A from the Software Engineering Institute (SEI), carried out the evaluation process. The result was then duly accepted on 6th March, 2014 by the SEI.

All the projects belonging to the delivery centers in Mumbai, Pune, Bangalore and Chennai, India and in Saltillo, Mexico were appraised to find out the strengths and the improvements that it might require.

When a Level 5 is accorded to any organization, it means that it has shown the highest levels of process maturity, innovation and quality deliverance in managing the projects. In this level, an organization can decide the quantitative goals for itself in terms of operating executions and also apply advance techniques to manage those executions. The companies operating at this level have foreseeable levels of services, productivity and cost, the factors which the competitors would generally lag in.

"We are honored and excited to offer our customers the continued reliability of our services, with the added promise of a CMMI Level 5 distinction," said Ramanan R V, Executive Director and President Global Delivery, Hexaware Technologies. "We are continuously improving our processes and monitoring how better to serve our customers' needs. With the CMMI-5, we know that we'll be able to deliver on that promise, and continue to improve our service-level accuracy, predictability and lead time."

"Hexaware was found to be the 10th organization in the world, and only the second in Mexico to receive a CMMI Multi-Model Version 1.3 Level 5 distinction," said Rajiv Pant, President North America Operations, Hexaware Technologies. "With so many companies attempting to reach a Level 5, and so few in the world actually achieving it, we know that this assessment holds that much more significance to our organization and to the customers we help every day."

"Hexaware was found to be the 10th organization in the world, and only the second in Mexico to receive a CMMI Multi-Model Version 1.3 Level 5 distinction," said Rajiv Pant, President North America Operations, Hexaware Technologies. "With so many companies attempting to reach a Level 5, and so few in the world actually achieving it, we know that this assessment holds that much more significance to our organization and to the customers we help every day."

Multiple projects belonging to diverse verticals such as Banking, Retail, Manufacturing, Healthcare, and Travel & Transportation were appraised and will be evaluated in the future to enable the organization meet its customer expectations. From its inception till today, Hexaware has always strived to provide superior services and keep improving the existing ones with the ever changing technology and environment. With the achievement of this distinction, its faith in continuous improvements of software developments and maintenance services are upheld and reinforced.

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