LOS ANGELES, Calif. -- What can be more frustrating than finding out your holiday packages to family and friends are damaged, or worse, lost in transit? Every holiday season, with the millions of packages being processed, more people than you might imagine experience this. There are ways to beat the odds and in the process, even save money.
“One of the biggest causes of damage is improper packaging,” says Bliss Wendelburg, Founder and President of U-PIC Insurance Services in Agoura Hills, CA. “Start with a strong box,” Wendelburg continued. “You’d be surprised how many people skimp on box quality with disappointing results. Boxes that don’t have enough cushioning so your gifts jiggle and the box isn’t supported well from the inside is an accident waiting to happen. Use of a strong security tape around all your seams creates a strong, tamper resistant seal that easily shows if the package has been tampered with.”
Loss, theft or pilferage are problems which grow with holiday shipping volume. “All the carriers, be it the USPS, FedEx and UPS have sophisticated tracking systems and great delivery reliability, but it all depends on the integrity of the barcode. We see claims for lost packages where the barcode was never scanned when dropped off, or where the barcode can’t be read because it’s been taped over, so make sure the package is initially scanned in your presence and not just dropped off,” stated Wendelburg.
Theft by random people from one’s doorstep or apartment is pervasive. Require a signature confirmation, especially for higher value packages. “Don’t advertise a package’s contents,” Wendelburg says. “Putting a shipping label on a laptop in its original branded packaging, practically screams, Steal Me! Put such boxes in a larger unmarked and well packed and sealed box. Lastly, if you choose not to use signature confirmation, leave shipping instructions to leave the box in a secure place other than your front door. A screened porch, side door or other spot not visible from the street are all good alternatives.”
There are also ways to save money in choosing an appropriate carrier based on value and weight. Wendelburg opined, “The USPS offers some great rates with flat rate Priority Mail shipping boxes and parcel post is usually less expensive than UPS or FedEx Ground. Heavier or larger packages are the sweet spot for UPS or FedEx Ground and they do an excellent job with both rates and delivery. If shipping high value packages or internationally, UPS Air or FedEx are great choices because the package is very well tracked and internationally, stays within their system door to door.”
Package insurance is available from the major carriers, but few people know that they can obtain the same coverage through third party specialty insurers such as U-PIC at a substantial discount. “U-PIC has enjoyed strong growth over the years because we are insurance experts, unlike the carriers who are shipping experts. Insurance is a very profitable side line business for many carriers. As our main business, we purchase insurance on the wholesale market and can offer rates online, per package that are up to 85% lower than what carriers charge. For example, FedEx would charge you $8.50 to insure a $1000 package, while we would charge $3.50. During the holidays, that can add up,” stated Wendelburg.
So, this holiday season, armed with these tips, you can have greater piece of mind and save money in the process.
Contact
U-PIC Insurance
Henry Mandell
800-955-4623 Ext 6333
