LAGOS CITY, Nigeria -- As part of Customer Services Week from 7th October, Montgomery West Africa today announces the launch of Customer Centricity Summit which features Etisalat as the Platinum Sponsor.
Montgomery West Africa is part of the Montgomery Group; a UK based Events Company established in 1895, which is an internationally accredited and multi-award winning events and exhibitions company, responsible for organising some of the world's most exciting and well attended shows.
With the launch of this Summit, Montgomery West Africa with the major sponsorship and backing from Etisalat is determined to support business leaders and senior public administration professionals in delivering customer service excellence in Nigeria.
The event has been developed in response to the increasing demand from consumers in the Nigerian market place and the real need for businesses to integrate customer services as a core part of their strategy to meet business and organisational goals.
"Nigeria is an exciting market for many of world's leading brands and consumer driven businesses, there needs to a national platform for senior level decision makers within the public and private sector to meet to share best practice in delivering customer services excellence to Nigerians, we are thrilled to be organising this invitation only and exclusive event for over 200 Nigerian leaders with our platinum sponsor Etisalat" comments Managing Director Montgomery West Africa, Tori Abiola, she continues "putting your customer an service delivery at the heart of your organisation makes business sense and also for more enjoyable experiences for customers, it's a real win/win scenario"
Customer Centricity Summit is actively looking for business leaders within the major customer facing industries in Nigeria to attend the summit. The event will feature international and local expert speakers on customer services, workshops and a formal networking cocktail and dinner reception.
Some of the noted speakers of the event are:
Vishal Kapur – CEO Deyanni International (Nigeria) Limited. KFC Restaurants
Raphael Afeador – Co-founder and MD Jumia
Matthew Wilshire – Ag CEO Etisalat
McKinsey and Company
Okechukwu Eneanya – COO Wakanow.com
Tayo Oviosu – CEO PagaTech
Roger Woodbridge – ED Mainstreet Bank
The event will run from 8 - 10 October 2013 at the InterContinental Hotel, Lagos and is a complimentary invitation only event.
To register your interest please contact tori.abiola@montex.co.uk For more information please visit www.customercentricitysummit.com
