Drishti, a leading provider of Contact Center Software (http://www.drishti-soft.com/) and Enterprise Communications Applications is proud to announce its partnership with International Agencies Co. Ltd. (Intercol), a leading player in the field of ICT, offering SMEs and large enterprises solutions in areas of telephony, data networking, and security among other sectors.
Intercol is a large private sector organization headquartered in Bahrain and engaged in multiple activities through its many divisions. Relating to the vision of Drishti to simplify interactions, Intercol lays emphasis on good customer relations, constant attention to detail, and professionalism. The partnership allows for a more comprehensive set of enterprises aiming to provide enhanced services to their customers.
Speaking on the partnership, Dinesh Ramankutty, General Manager, Intercol said, “We are very excited about our partnership with Drishti. This adds synergy to our current product portfolio and would help us in providing cost-effective and easily manageable call center solutions to our customers in Bahrain and Qatar. We will be able to add significant value to our customers’ businesses with the software-based suite, AMEYO, which has scalable features and is future-proof.”
Vipin Jethi, Vice President of Sales-MENA, Europe and Global Alliances, welcomed Intercol into Drishti’s P3 (Premium Partnership Program) ecosystem and said, “Intercol’s vast experience in the various business sectors will be an important element of success in the lower Gulf region, and will help us establish long-term customer engagements.”
Intercol is dynamic and forward-looking, with a planned growth structure that focuses on products and servicing the demands of its customers. Its corporate philosophy is “Building on Experience” and ties with Drishti’s ideology of constant innovation. With an experience of over 50 years, Intercol has achieved sustained growth and success by building on its experience and applying it across diverse industries of business in which it is involved. The new partnership allows Drishti to work towards providing businesses with complete process automation, enhanced customer satisfaction, and comprehensive measures to improve process efficiencies.
About Intercol
Intercol was started in 1957 representing a single shipping company. It is now a well-diversified company working in sectors like marine, shipping, logistics, ship handling, trading, and contracting and represents over 200 leading corporations, many of which are blue chip multinationals. Intercol ensures that it keeps abreast of the needs and demands of the Kingdom and its people through the introduction of new products, processes and advanced technology. It offers its products and services in Bahrain and Qatar.
About AMEYO
AMEYO is the flagship solution from Drishti for complete CIM. It has been designed to add value to the businesses and pave way for a structured growth. AMEYO customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI. The SOA and MDA-based platform allows easy creation of new capabilities for communications-centric enterprises as they grow with respect to their process and workflow requirements. AMEYO has been heralded for its innovative capabilities and recently won the TMC Labs Innovation Awards 2013.
About Drishti
Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. With presence in over 40 countries including key touch points in India, SAARC, Middle East, Africa and Asia–Pacific. Drishti's customers are benefited with dedicated 24/7 support and award winning products based on innovative methodologies.
