RAPID CITY, SD, January 23, 2024 - Amy Fiala has been included in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
Ms. Fiala has established a commendable career with Black Hills Energy, where she has served as a coordinator since 2018. In this role, she is responsible for a variety of tasks that include administrative work, field activities such as check presentations, site visits, and attending continued educational conferences to stay abreast of new equipment that could help shape future plan designs to cut carbon emissions and be eligible for equipment incentives.
Ms. Fiala was the manager at APS/Lincare in Colorado Springs from 2013 to 2017. Her leadership there was marked by effective team management and driving sales growth. From 2012 to 2013, she served as a sales representative at Total Office Solutions CO, further developing her expertise in customer service and sales. Ms. Fiala's extensive experience in sales also includes her time as an account executive at Yellowbook from 2005 to 2011, where she excelled in advertising sales and client relations. Her earlier roles include manager, salesperson, and trainer at Mia Coupa Espresso, a sales executive at BNA, and a Sales Executive at Shepards/McGraw-Hill.
Ms. Fiala's educational background has been instrumental in her professional success. She earned a Master of Science in business administration and management from Regis University in 1993 after completing a Bachelor of Science in business there in 1987. Her foundational knowledge was built upon an Associate of Science in marketing and advertising from Pikes Peak Community College in 1983 and a high school diploma from Coronado High School in 1981. Ms. Fiala attributes her success to building relationships based on honesty and integrity, ensuring that she delivers on promises made rather than merely telling clients what they want to hear.
Outside of her professional life, Ms. Fiala is a dedicated mother of two adult children, and enjoys outdoor activities such as kayaking, hiking, gardening, and traveling. While she has had opportunities to advance into managerial roles focused on number-crunching within an office setting, Ms. Fiala envisions her future differently. She aspires to roles that allow her to engage with the community more directly—whether as a trainer or outreach specialist—where she can leverage her sales expertise to meet community needs authentically rather than just selling products for their own sake. This vision aligns with her personal values and professional goals as she continues to explore opportunities that resonate with her passion for connecting with people and making a meaningful impact through her work.
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