MCKINNEY, TX, December 27, 2023 - Shiva Kumar Sriramulugari has been included in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
Drawing on close to 15 years of success in IT industry, Mr. Sriramulugari stands as an exemplar of extraordinary ability, innovation, and impactful leadership. Currently serving as a Manager Solution Architect at Verizon since 2020, his journey is characterized by a profound commitment to advancement, alignment, and trailblazing contributions in the realm of IT solutions. Mr. Sriramulugari leads a multi-disciplinary function dedicated to crafting the vision, strategy, and roadmap for a diverse portfolio of products and services. His strategic acumen ensures alignment with organizational goals, while his leadership is instrumental in creating scalable and sustainable business lines and meeting Verizon's strategic objectives using AI. Mr. Sriramulugari provides thought leadership, architectural best practices, and guardrails to support the modernization of Verizon's intelligent platforms and products.
Before joining Verizon, Mr. Sriramulugari was a Technology Architect for Infosys between 2016 and 2020 and led the Infosys Pega COE that owns the function of modernizing the business process management platform and the design and deployment of reusable processes and solutions for a suite of applications using Pega BPM, CDH and AI to deliver best-in-class support and service to the customers, providers, and vendors. He managed a team of System Architects responsible for designing, programming, documenting, testing, bug fixing, and maintaining multiple applications in concert with the company's technology roadmap and strategy. He also held roles with other multinational IT companies like Cognizant and TCS. During his career he has worked for several clients including Amex, CVS Health Care, Wells Fargo, Charles Schwab, Bank of America, SunTrust, Bayview, and Harley Davidson.
An expert in artificial intelligence (AI), machine learning (ML), and technology landscape innovation, Mr. Sriramulugari's career has garnered numerous achievements. In his prior role, he played a crucial part in delivering an Integrated Customer Process Management and Customer Service solution, reducing customer support call times by over five minutes. He led his team to develop a framework, saving 80% on regulatory fines by meeting strict SLAs for time-critical cases leveraging BPM tools and AI/ML techniques. Additionally, their software streamlined deployment time from two hours to just 10 minutes. Moreover, Mr. Sriramulugari built framework artifacts and components leveraging AI/ML and BPM tools that were usable at a scale which can be leveraged by other banking, financial and health care organizations.
Mr. Sriramulugari hopes to improve health care outcomes by utilizing the potential of AI and ML technologies. In this capacity, he plans to develop a robust AI/ML solution that transcend the healthcare sector, addressing challenges faced by individuals globally. His passion lies in creating transformative technologies that not only enhance patient care, diagnostics, and treatment but also contribute to addressing broader challenges faced by humanity. Through a fusion of technical expertise, a deep understanding of healthcare intricacies, and a commitment to ethical and inclusive solutions, he aims to make a positive impact on the well-being of people across diverse walks of life.
Mr. Sriramulugari has published several articles on AI in the professional publication of the Institute of Electrical and Electronics Engineers (IEEE) and other scholarly journals.
In preparation for his career, Mr. Sriramulugari obtained a Bachelor of Science in computer science from Rao Bahadur Y. Mahabaleshwarappa Engineering College in Bellary, India. He also garnered certification as a programmer through Microsoft and several Pegasystems certifications, including as a CPM architect, decisioning consultant, and lead system architect.
As part of his continued professional commitments, Mr. Sriramulugari is a Senior member of the IEEE. His success has earned him several accolades, including recognition with Insta Award, Star Performance Award, Most Valuable Player Award from Infosys and a Spotlight Award for Innovation from Verizon.
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