NASHVILLE, Tenn. - Nov. 11, 2020 - edjuster, a leading North American provider of end-to-end services for the property contents insurance marketplace, today announced record earnings growth, in its seventh year of operations in US markets.
With a 39% rate of growth in contents insurance claims, the company continues the expansion of staff in key geographical areas to support the increase in the specialized segment of content claims inventory and processing.
Year over year, the Company has established a strong position of resources to support major, catastrophic events, improve response times, reduce time spent onsite, minimize travel costs for insurers and better maintain its high level of health and safety standards.
As US Insurers continue to recognize the value of professional, concierge-level field services for content's inventory, edjuster's team of on-demand claims specialists continues to focus on delivering high-quality customer service. Total Contents, the technology-enabled, claims management contents services program, controls all aspects of the contents claims process and is a key contributing factor to the Company's US market success, alongside its unparalleled claims handling performance in the field.
edjuster continues to expand its W2 geographical field coverage in all key cities and regions across the US to help further support its unmatched Performance Excellence Guarantee (PEG) program and its commitment to achieve its performance standards on each and every claim assigned or claims are not invoiced.
"I am both pleased and excited with our continued US market growth and this level of expansion underscores the value we bring to the market and the commitment we continue to provide our Insurer partners," said Andy Williams, CEO. "On behalf of our growing Insurer client base we look forward to continued delivery of exceptional experiences to their adjusters and policyholders."
ABOUT EDJUSTER
edjuster is North America's leading provider of technology-enabled end to end services to the property contents insurance marketplace. edjuster offers insurers and their policyholders the assurance of performance excellence guaranteed on claims services—leveraging a combination of people and technology. edjuster offers a suite of customizable services, providing end-to-end solutions for all types and sizes of contents claims, from outsourcing support services to software as a service (SaaS) through the use of its exclaim contents valuation platform. Our non-partisan performance excellence guaranteed approach consistently contributes to enhancing the image and reputation of our insurer clients and ensures that policyholders remain satisfied and loyal.
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Karen McNaughton
