Zoho Workplace reimagines work by bringing business context and continuity across apps, devices, and modes of work. Companies benefit by removing the barriers between business process apps, like CRM and Invoicing, and productivity apps, like Mail and Communications.

Global technology platform Zoho Corporation has released Zoho Workplace - a single software platform that brings together collaboration, productivity, and communications tools and integrates them into other business processes. Centered around a full-featured business mail and cloud office suite, Zoho Workplace includes nine tightly mingled applications, built on a common data model and unified through common search and AI, to allow customers to solve business problems, quickly and collaboratively.

Productivity platforms from leading vendors today posture to bring about collaboration within teams, even though they are disconnected from other business apps and therefore lack any awareness of the underlying business issue being addressed. Thus, they are unable to establish critical context for business problems, and fail to provide continuity over the course of their resolution.

Zoho Workplace provides a unified platform with multi-faceted communications like email, messaging, audio and video conferencing; a cloud office suite with shared file storage; common team and collaboration paradigms built into each of the products; and AI, search, and other services that span right across the entire suite. People work better and more effectively than they ever did.

"The nature of work has undeniably changed, and Workplace has grown to meet that change," said Vijay Sundaram, Zoho's Chief Strategy Officer. "Businesses, both globally and in Australia, are not only looking to solve a collaboration problem, they are looking to solve a custom invoicing problem or sales enablement problem or support problem.

Collaboration platforms need to facilitate better business outcomes, not just improve productivity. Workplace, through pre-built integrations with powerful business apps and context and continuity across applications, devices, and departments, stands alone in having the vision and functionality to meet the broad business needs of today."

According to a recent study by Zoho, together with Telsyte, 50% - or more than one million - Australian small businesses are forecast to continue operating remotely long after COVID-19 restrictions lift. Zoho’s Remote Working Revolution Report also found that 47% of Australian SMB owners would work remotely more often if they could, with solutions like Zoho Workplace existing to help them boost not only collaboration and productivity, but solve business problems.

"When we started five years ago, we were a team of 20 people but that's now increased to up to 46 plus contractors, spread across the US, UK, Australia, and New Zealand. We did often fall into the trap of working in our isolated bubbles but Zoho has definitely improved our global communication," commented Adrian Fleming, Global Director of Sales, Print IQ.

New Capabilities of Zoho Workplace
The vision that drives innovation in Zoho Workplace is enabling custom workflows, deepening business context within communication tools, allowing security and privacy within apps to be customised to facilitate audit and control, and driving automation through AI that works across products.

Contextual Communication

Mail - Users can now make audio or video calls from within the app, edit document attachments in Zoho Writer, meet online with contacts, and access all email accounts from within Zoho Mail. ‌Mail includes a comprehensive control panel with eDiscovery, Backup and Recovery. The app ‌comes with ‌mix 'n' match plans, flexible storage, and an extensive Integration platform, as well as S/MIME certificates, MFA, email rules, unusual login alerts, and custom spam controls.
Cliq - Users can check in or check out and set custom statuses, collaborate with external stakeholders, connect with teams via group audio or video calls, and view message-read status. Cliq comes with module level configuration and customisation, role-based permissions and integration with EMM providers, as well as user-based availability reports.
Meeting - Users can schedule recurring or one-off meetings and set multiple email reminders from web and mobile devices. Now supporting 16 languages, Meeting is integrated with Zoho Projects, Bookings, CRM, and others.
Continuity

Connect - Connect integrates with human resource information systems, including Zoho People. Zoho Connect users can moderate content and modules with fine-grained permissions and user policies and custom domain and SAML-based SSO.
Convenience
Show - Show is integrated with ‌Atlassian, Unsplash, and Humaans, and features an organisation-wide slide library and data linking, allowing users to connect live data to slides.
Sheet - Users have access to the latest functions for lookup and match and can visualise historic data with race charts, create drop-downs with predefined values, and link cell ranges using IMPORTRANGE. Sheet enables users to track changes while collaborating, gain insights, maintain clean data, convert images to spreadsheets, and bring contextual data from both Zoho and non-Zoho applications.
WorkDrive - WorkDrive now features unified search and ‌TrueSync, which allows users to access files without worrying about hard drive space. WorkDrive is equipped with a comprehensive admin panel, customer reports to monitor team activity, and is integrated with Zoho Directory.
Writer - Users can convert documents to fillable forms, restrict comment visibility, gather document engagement insights, and enable a powerful AI-based writing assistant. Writer features template-driven automation and APIs, form-driven automation, and automatic signature and approvals.
ShowTime - ShowTime supports branding and white-labeling. Users can set roles and privileges for their training team and gather training insights.
Pricing and Availability
Pricing starts at $3/user/month for the Standard version and $6/user/month for the Professional version. Additional details are available here.

Zoho Privacy Pledge
Zoho Workplace ensures a level of confidentiality that no other vendors in the industry can guarantee. Zoho does not allow any third-party trackers to monitor usage behavior and never sells any data to ad-based companies. Because Zoho owns and has built its entire technology stack, the company is able to offer the most secure experience to its 50 million users without any compromise on data privacy. Zoho Workplace users have the assurance that their data is confidential and protected, and only users themselves maintain ownership of that data.

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