NASHVILLE, Tenn. - July 30, 2020 - edjuster, a leading North American provider of end-to-end solutions for the property contents insurance marketplace, today announced the recent release of its exclaim platform – a full featured Software-as-a-Service (SaaS) contents valuation and claims management system.
This new product release includes several enhancements to its industry-leading contents platform, equipping claims professionals with new features and functionality to make claims processing faster, simpler and more streamlined.
The release includes newly enhanced product search capabilities, using natural language searching and generating an ordered product list by score, based on the best text matching results from the search text, brand and model. This is supported by more intuitive navigation controls for opening item details and selecting a product for the replacement item. The new release greatly improves the product entry process on claims, promotes greater accuracy and reduces time and effort in claims processing.
Additionally, a new visual indicator on the quality of the original item description and related fields has been added. This improves the Like-Kind-Quality (LKQ) matching, as the more detail the original item description contains, the greater the accuracy in LKQ replacement matching will be. This is further supported by an improved dashboard which includes claim summary information, enabling users to quickly check the current state of claims processing.
"If there is one thing we have learned in over twenty years of working in property claims, it is the importance of continuing to innovate and improve our technology to allow us to increase our value offering to our many loyal clients, while ensuring we have long term sustainability in our market," said Andy Williams, edjuster's CEO. "We are excited to deliver so many effective improvements and enhancements to our platform and to highlight the strengths of our software and service processes in this important aspect of claims management."
ABOUT EDJUSTER
edjuster is North America's leading provider of technology-enabled end to end services to the property contents insurance marketplace. edjuster offers insurers and their policyholders the assurance of performance excellence guaranteed on claims services—leveraging a combination of people and technology. edjuster offers a suite of customizable services, providing end-to-end solutions for all types and sizes of contents claims, from outsourcing support services to software as a service (SaaS) through the use of its exclaim contents valuation platform. Our non-partisan performance excellence guaranteed approach consistently contributes to enhancing the image and reputation of our insurer clients and ensures that policyholders remain satisfied and loyal.
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Karen McNaughton
