A new reputation management service has launched on the basis that a good business reputation can attract three times more customers than Google page one rankings. Called SuccessBranding, it prides itself on helping local businesses to be more profitable by maximising their promotions, to get more customers walking in the door cash in hand.
More information can be found on the SuccessBranding website at: http://successbranding.com.au.
The site explains that the hardest part of creating and maintaining a solid 5-star reputation is getting customers to actually leave the reviews they promise. Customers may leave with good intentions, but too regularly they fail to get round to leaving a review.
To combat this, SuccessBranding underscores the importance of making it as easy as possible for a customer to leave a 5-star review. It says that too many companies require customers to fire up their computer, find the business's page on Google Maps, log in to their account, and then find the right place to leave a review.
By then they may have lost interest. SuccessBranding has announced a proprietary system, where customers sign in and within a few hours get a text message that they can answer in two taps, leaving a review with as little hassle as possible.
The SuccessBranding website service has also issued three tips to help new and established businesses to improve their existing reputation or forge a stellar one for themselves.
The first is to take notice. The company says that the first place potential customers research a business is online, so it's important to make sure that business owners are always aware of how their company's reputation stands, and to hold it to the highest standard.
The second is to take control. A good reputation means more to potential customers than who is first in Google's rankings. SuccessBranding recommends always asking customers for reviews.
The third tip is to take responsibility. Potential customers trust reviews and a company's responses to those reviews. SuccessBranding says a company should always respond to booth good and bad reviews, which can then help to further boost their reputation.
Any interested parties wanting to find out more can get in touch with SuccessBranding using the contact form provided on site.
