Looma's have seen the need to keep at the leading edge of technology for online ordering as well as to keep in touch with their customers via newsletters to offer monthly specials and promotions.
Michael Khatib, founder of Looma's said, we did in-depth surveying of our existing customer base to arrive at a website solution which suited the array of customer needs and to deliver the most effective customer portal. He went on to say, We found that customers want the convenience of a very flexible and affordable delivery service just as much as they want our gourmet cakes and other desserts. If you think about it, customers want everything - the convenience, the easy online ordering, good communication, delivery any time, every day, and an excellent product. And we think customers have a right to want everything when they give us their money and trust. It's all about giving the customer extraordinary value - if a business can do that consistently then the customer will keep coming back.
Looma's bakery is based in Bankstown, Sydney and they deliver anywhere in Sydney for just $9. The online interface needed to be extremely robust to cope with visitor numbers and for ease of doing orders on all mobile, desktop and tablet devices.
Michael Khatib said We have worked hard to ensure that each of the new website functions deliver an outstanding customer experience. This is backed up by state of the art hosting technology that has been employed to cope with the growth of Google's organic traffic visiting the site.
The new website is a reflection of Looma's commitment to staying abreast of the fast pace of changing customer needs and online sales technology. They are pleased with user experience feedback already received on how great a user experience it is, from existing and new customers recently visiting the site while it was being beta tested.
About Looma's
[Looma's](http://www.loomas.com.au/) is Sydney's premier cake delivery company offering a wide range of delicious products online including birthday cakes, Croquembouche, macarons, individual desserts, tarts, pies, pastries and much more. All cakes are baked daily at their commercial kitchen and delivered anywhere in Sydney for only $9.
In addition to the online store for all [product lines](http://www.loomas.com.au/), the new website features a wealth of information about the company and its full range of services.
To learn more about the company and its products, visit the new website here: http://www.loomas.com.au/
