DELHI, India -- November2013
Chennai
Cross Roads in association with JK Tyres launches ‘Fix-a-Tyre’ helpline for 24x7 on road tyre assistance in Chennai. This service will be provided to all JK Tyre customers within 30 minutes of their calling. Services like on the spot tyre change and fixture of puncture tyre will be taken care by Cross Roads.
Earlier Cross Roads and JK Tyre had tied-up for providing assistance to Delhi JK Tyre customers, making their association one and half year old. It is the success in Delhi which led them to extend their service in Chennai.
Speaking on the occasion Mr. Harish Lakhera, Chief Executive Officer of Cross Roads India Assistance Pvt. Ltd. said, “It’s been 1.5 years that we have been providing tyre assistance to JK Tyre Delhi customers. Our service has got great feedbacks and is a great success amongst our service takers, that our association led us to extend our services in Chennai. I am sure our service will be a great hit in Chennai as well.”
The service can be availed by the people travelling within the municipal units of Chennai. All he/she has to do, is call at the toll-free helpline number: 1800-103-5888 and inform customer care executive of the problem he/she is facing after confirming his/her customer id and vehicle registration no. along with location details. Within 30 minutes from the time of calling the assistance van that has GPS enable tablets with service engineers will reach out for help.
Mr. Lakhera, also mentioned, that the IVR system and customer care executives will provide customer support in three languages- English, Hindi and Tamil. This will provide JK Tyre customers a direct interactive platform for them to get information related to tyre assistance”.
Apart from servicing ‘Fix-a Tyre’ member, this helpline will also cater to other inquires all around the country regarding products, services, dealership, etc.
About Cross Roads India Assistance Pvt. Ltd:
Established in the year 1999, Cross Roads India Assistance (CRIA) is India’s first and the largest 24x7 road side assistance service provider for all types of vehicles under the brand name Cross Roads. It is the first and only non-OEM, with the largest self-owned and self-operated infrastructure in 23 cities across India and growing.
Cross Roads delivers service to over an 1,100 motorists daily striving to reach a distressed motorist; the offerings of Cross Roads include Towing Service, Jump Start service, Flat Tyre, Out of Fuel service, Spare parts and much more.
Cross Roads is the only ISO 9001:2000 certified Road Side Assistance organization approved under the social security category, making it the first and the only service in India to be allotted with a unique number 1922 by the Government of India.
Company now has a PAN India presence for both B2B and B2C business across Top 23 cities in India and growing. Crossroads has B2B association with Amar Raja Batteries for maintenance batteries during warranty, JK Tyres, AXA Assistance, India Assistance, Europ Assistance, AAUI. Our partners list includes Airtel Money, DTDC, Itz Cash, Timesdeal, ICICI Bank and other reputed brands in India.
For more information get in touch with:
Pradeep Joseph: +91 9650009829
Hanit Kaur: +91 9650100116
Contact
Pradeep Joseph
9650009829
pr@geniepr.com
