Research recently undertaken by BT has revealed that 69% of people that pick up the phone and ring a business will just hang up instead of leaving a message if their call goes unanswered.
But what if that call was urgent?
What if it was an existing customer looking to purchase from you again?
Or a potential customer who wants to find out more about your latest deals?
What is the true cost of that missed call?
In short, if you don’t answer, you’ll never know. When potential customers need or want to talk to you and they don’t get the response that they want or expect, as well as potentially losing their business, their opinion of you might very well get damaged.
This is where One Net comes in: With One Net Express, businesses get a ‘virtual landline number that goes straight to a mobile; this way they can reach you anytime and anywhere’.
Why does this make business sense?
One Net is great for businesses that don’t always operate in/or have a constant presence in a physical location. While this might not apply to you or your office based workforce today, it may very well do in the future. Mobile working is a trend that is on the up and by 2015 it has been predicted that 37% of the world’s entire workforce will work remotely. One Net allows businesses to offer remote working to their staff whilst implementing a ‘catch all’ for calls made to the office landline.
Another reason that businesses are opting for this solution is because some customers don’t like to call a mobile number; it costs more than calling a landline for a start. One Net sidesteps this objection by attaching a landline number to an existing mobile number. With One Net, your customers are able to dial and pay for a call to a local number, which then connects to your mobile through Vodafone’s technological wizardry. This allows your ‘office’ to be open for business at all times, wherever you may be.
One Net really does make business sense because regardless of the overabundance of communication channels nowadays, often tweets, emails and voicemail messages just don’t cut it. When it comes to buying goods and services, sometimes people just want to speak with people. The old saying “people buy from people” still (excuse the pun) rings true. If you want to make sure that your business never misses a call again, then talk to us about what One Net could do for your business.