YourBestChevyQuote.com, Americas Premiere Online Chevy Quotation Service.
" IT IS ALWAYS A BUYERS MARKET "
J.D. Power and Associates unveiled its 2010 U.S. Sales Satisfaction Index Study recently.
Below are a few excerpts from their study:
“Dealers need to streamline the new-vehicle buying process for customers who do a lot of research online, These buyers tend to be affluent, well-informed and time-sensitive. They generally know the exact vehicle they want and how much they expect to pay for it.
“Despite often having little familiarity with the dealership they are buying from, they want to get in and out as quickly as possible. Dealers need to balance respect for the customer’s time while still providing what the customer needs,”
Read more: Auto Remarketing | J.D. Power Says Customer Treatment at Store More Important than Price http://www.autoremarketing.com/content/trends/jd-power-s ...
WE HEAR YOU! OUR DEALER NETWORK MUST ADHERE TO THE FOLLOWING:
ONLINE AUTOMOTIVE SALES CODE OF CONDUCT
1. Rapid response, normally within 30 minutes (dealers response times are audited by YBCQ)
2. No phone number required to receive a complete, comprehensive online quotation.
3. All available Manufacturer and Dealer rebates and incentives are to be clearly presented in the quotation. Complete details must be outlined in all quotations showing consumers obligations and, or qualifications for any and all rebates or incentives.
4. Availability of the vehicle quoted will be made clear to the consumer.
5. Under no circumstances will a consumer be urged to “Call or Visit” the dealership to receive the information or quotation requested.
6. A single point of contact must be referenced in the quotation to include the following:
The name, email address and telephone number of the INDIVIDUAL at the dealership who will be responsible for providing any additional information required by the consumer.
7. All follow up questions, concerns or clarifications are to be completed online via email or instant chat unless the consumer requests otherwise.
Take control, YOU are the BUYER, Have it your way.
Let http://yourbestchevyquote.com connect you with THE BEST CHEVY QUOTE with the lowest price for the specific vehicle you are looking for without the tricks and hassles.
Questions, comments, request a quotation? email us @ quote@YourBestChevyQuote.com
